Stop managing maintenance in group chats

One place for every fix.

No more lost messages, forgotten requests, or chasing updates. GumTape gives your team one system to report issues, track assets, assign work, and close the loop — for any facility, any team.

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Up and running in minutes. Zero training needed.

gumtape.app/dashboard
No spreadsheets No group chats No chasing updates Just get it done

Everything you need to manage work orders and assets

From issue reports to asset tracking, GumTape handles the full lifecycle.

Issue Reporting

Submit issues with photos, descriptions, and location tags. Mobile-first for reporters on the go.

Smart Triage

Coordinators review, prioritize, tag, and assign work orders in a clean dashboard.

Assignment & Scheduling

Assign internal employees or external contractors. Set due dates and track progress.

Status Lifecycle

From Reported to Closed, every transition is tracked. Full audit trail of who changed what, when.

Time Tracking

Technicians log hours against work orders. Coordinators see total effort at a glance.

Asset Management

Track equipment with custom fields, link to work orders, and print QR labels for easy identification.

Three roles, one workflow

A clear path from problem to resolution, with everyone on the same page.

1

Reporter submits

Anyone can report an issue through the Service Desk — snap a photo, describe the problem, pick a location.

2

Coordinator triages

Review incoming reports, set priority, assign to the right technician, track deadlines.

3

Technician resolves

Pick up assignments, log time, add notes, and mark jobs complete.

Nobody reads a manual.

That’s why reporters get three fields and a camera button. Coordinators get the rest.

Dashboard

For coordinators and technicians

  • Full overview with stats
  • Work order & asset management
  • Team & location management
  • QR label printing for assets
  • Dark mode support

Service Desk

For reporters

  • Submit issues in seconds
  • Track your requests
  • Comment threads
  • Mobile-friendly

Frequently asked questions

Everything you need to know about GumTape.

What is GumTape?
GumTape is a maintenance and job tracking platform that replaces spreadsheets, group chats, and email threads. It gives your team one place to report issues, track assets, assign work, and close the loop.
Who is GumTape for?
Anyone who manages a physical space — property managers, school administrators, facility teams, office managers, building operations, and more. If your team handles maintenance requests, GumTape is built for you.
How does issue reporting work?
Reporters use the Service Desk to submit an issue in seconds — describe the problem, attach a photo, and select a location. The coordinator gets notified immediately and can triage, prioritize, and assign the job to a technician.
Can I track the status of a reported issue?
Yes. Every issue moves through a clear lifecycle — Reported, Triaged, Assigned, In Progress, Completed, and Closed. Reporters can see real-time status updates and add comments without needing to chase anyone.
Can I track physical assets and equipment?
Yes. GumTape lets you create asset types with custom fields, track equipment across locations, link assets to work orders, and print QR-coded labels for easy identification. Every asset has a unique number, status lifecycle, and full history.
Can my team log time against work orders?
Yes. Technicians can log time entries directly from a work order in 15-minute increments. Coordinators see total hours at a glance — useful for billing, capacity planning, or just knowing where the time went.
What happens when someone reports an issue?
The coordinator is notified instantly. From there they can triage, set priority, tag the issue, and assign it to the right person — all from one screen. The reporter gets status updates automatically as the work progresses.
Does GumTape work on mobile?
Absolutely. The Service Desk is mobile-first so reporters can submit issues on the go. The Dashboard is also fully responsive for coordinators and technicians working from any device.
Do I need to install anything?
No. GumTape runs in the browser — no apps to install, no software to maintain. Your team can start using it the moment they get a link.
How do I get started?
Request a demo and we’ll walk you through the platform. Setup takes minutes and no technical expertise is required.

Maintenance shouldn’t be this hard.

Get your team on the same page in minutes. Simple enough for anyone, powerful enough for ops.

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